Welcome to the SteriAttire FAQ page. Below you will find answers to the most common questions about our products, manufacturing processes, and policies. If you can’t find what you’re looking for, please don’t hesitate to reach out!<\/p>\n\n\n\n
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SteriAttire is a leading manufacturer and supplier of protective and safe clothing. We provide specialized garments for diverse sectors, including healthcare, pharmaceuticals, electronics, solar, and medical device manufacturing.<\/p>\n
Our garments are manufactured in validated ISO Class 5 and ISO Class 8 cleanroom facilities, ensuring strict contamination control. We also utilize in-house ETO sterilization and comply with international standards (including ISO 13485:2016 and CDSCO certification) to guarantee medical-grade safety and precision.<\/p>\n <\/div>\t\t<\/div>\n\t<\/div>\n\t\t
We engineer tailored solutions for four core markets:<\/p>\n
Pharma & Laboratory: Precision cleanroom solutions and high-grade protective equipment.<\/p>\n
Healthcare & Medical: Advanced barrier protection, scrubs, and hygienic textiles.<\/p>\n
Electronics & Solar: Specialized ESD protection and contamination control.<\/p>\n
Work Wear: Durable, compliant, and comfortable industrial apparel.<\/p>\n <\/div>\t\t<\/div>\n\t<\/div>\n\t\t
We offer a comprehensive range of protective wear, including:<\/p>\n
Disposable and Reusable Hospital Garments
\nESD Cleanroom Garments (Coats, Booties, Hoods, etc.)
\nLint-Free Non-Cleanroom Garments
\nMedical Scrubs and Disposable Drapes & Packs
\nGeneral Industrial Work Wear<\/p>\n
Are your ESD garments certified?
\nYes. Our ESD Cleanroom Garments are made with integrated conductive carbon filaments and undergo rigorous testing. Documentation includes surface resistivity tests, air permeability tests, particle shedding data, and cleanroom manufacturing validation records.<\/p>\n
Can I cancel my order before it ships?
\nYes, orders can be canceled, but only within 4 hours of placing the order. If canceled within this timeframe, the money will be refunded to you within 48-72 business hours.<\/p>\n <\/div>\t\t<\/div>\n\t<\/div>\n\t\t
We only process exchanges for defective or damaged products. If you believe a product is defective, please promptly email us at care@steriattire.com or call customer service with the product details. Once we examine the returned product, we will notify you of your eligibility for a replacement.<\/p>\n <\/div>\t\t<\/div>\n\t<\/div>\n\t\t
Full refunds are issued under the following conditions:
\nYou received a defective item.
\nThe ordered item(s) is past its expiry date.
\nTo request a refund, email us your order details and the reason for the request.<\/p>\n <\/div>\t\t<\/div>\n\t<\/div>\n\t\t
If the refund is made via Credit\/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear (subject to bank policies). If the refund is via an e-wallet, the credit should be available within 24 hours.<\/p>\n <\/div>\t\t<\/div>\n\t<\/div>\n\t\t